Do you recognize yourself in this: a stolen or missing bike? Let's get it back!

When bikes get stolen, our members feel the pain. And so do we! As our Bike Hunter you will have an amazing impact on getting our missing bikes back in Amsterdam. In this job you will become fully responsible for making sure we get bikes back to their rightful users. If you have an analytical mind and a passion for justice, this role is perfect for you! Setting up procedures for bike surveillance and the so called 'city sweeps' (a.k.a. getting the bikes back) will be your primary focus.

And to make the job even more easy and fun: we are using trackers on our bikes. Once our members report to us that the bike is stolen, you can hunt these e-bikes in Amsterdam by driving with a van through the city. It goes without saying that, in this role, you also will have close contact with the police. We have a particular way of bike hunting, but it is up to you to oversee and improve our hunting process in Amsterdam.  You will also be answering questions on the street, and explain what you're doing to members or people passing by during bike hunting or city sweep activities. 

So, do you like treasure hunting and do want to help finding our missing bikes? Then this might be something for you! 🚲 🚀

You can simply apply by clicking on the apply button below.

Responsibilities

• Driving the recovery target by finding stolen bikes; 

• Scanning Swapfiets bikes on the street during city sweeps;

• Getting back missing (or bad debt) e-bikes with an active GPS-tracker;

• Picking up bikes at the municipality depot and bringing them to the warehouse;

• Register recovered bikes in our internal systems;

• Bringing the recovered bikes back to our stores/warehouses.

Job requirements

Your profile

• Secondary vocational education working or thinking level;

• In possession of a driver’s license (for a minimum period of 6 months);

• Affinity with bikes and service;

• Available for 32-40 hours a week;

• Fluent in Dutch and English

What is the Swapfiets Deal?

• Your own Swapfiets 🚲 (membership);

• Flexible or fixed working hours/days possible. 

• Become part of Swapfiets's fun operation in Amsterdam! 

• Our regular team meetings always include food/drinks and a good time, while we also do bigger team events :-)

• We offer a lot of responsibility, challenging and dynamic work;

• Growth possibilities within Swapfiets (you can even move cities or countries with us!);

• No seasonal work - we work all year round!

Our quick and easy Recruitment process

1. Apply with us and answer only a few short questions.

2. If we see a match, we invite you directly to talk with our store lead at the store.

3. Are both sides enthusiastic? Then you will receive your offer to join our Swapfiets Team! 🚲

Pedaling Towards Inclusivity at Swapfiets!🚲 

At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community!