Job Description
What you will do
Ready to join the ride of your life?
Your next ride starts here!
Do you know the city like the back of your hand? Are you a multi-tasker who can be friendly to a customer while driving through the city in our Swapcar? Are you looking for a cool, flexible job at a fast-growing scale-up? Do you enjoy playing the host? Don’t wait any longer and apply!
How you pedal us forward!
Work in the store and deliver outstanding Swapfiets service to members;
You’re the first point of contact for (potential) members, helping them set up a new subscription or providing support with any issues they might have;
Providing sales through service and identifying what product(s) would best fit the member, to contribute to our commercial targets;
You keep the shop clean, tidy and organized;
You will drive around the city by car to help our members;
Perform small bike repairs and preventive maintenance on our Swapfiets bikes on site and in the store, so our members can happily keep biking;
Swap out bikes, if they can’t be repaired on the spot, and drive them to our Store/Warehouse;
The gear you need!
In possession of a driver's license (for a minimum period of 6 months);
Available to work a minimum of 40 hours per week on weekdays, with occasional availability on Saturdays;
Understand and speak English (and Dutch);
Affinity with bikes and service;
Proactive worker
Whether working independently or as part of a team, you always work successfully!
Benefits for a smooth ride!
Your own Swapfiets 🚲 (lease);
Fixed working hours/days. No weekend work;
Hospitalization insurance via DKV;
Group insurance by AG;
Meal vouchers and ecocheques;
32 days of annual leave;
Work fuelled by purpose! We offer a lot of responsibility, challenging and dynamic work;
Become part of Swapfiets's fun operation! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events!
Learn new skills on the job. No day is the same!
Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us!);
No seasonal work - we work all year round!
A fun working culture with flat hierarchies and a tight-knit team;
Pedaling Towards Inclusivity at Swapfiets!
At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply because when we pedal together, we go further!
