HQ & Customer Service

People Specialist

SwapServices

|

May 27, 2026

HQ & Customer Service

People Specialist

SwapServices

|

May 27, 2026

HQ & Customer Service

People Specialist

SwapServices

|

May 27, 2026

People Specialist

SwapServices

1 year

May 27, 2026

Job Description

What you will do

What you will do
Hi, we are Swapfiets! 👋 Welcome to the world of worry-free biking! We are providing members an all-inclusive bike subscription with free repairs and maintenance and lead the movement to more liveable cities. 

At Swapfiets, we've built a business on a simple idea: give people a reliable way to get around, and take away the hassle. Over 250,000 members across Europe trust us to keep them rolling. Behind that promise is a People & Culture team that keeps our organisation running just as smoothly, and that's where you come in.

We're looking for a People Specialist who knows Dutch labour law inside out, keeps HR administration tight, and doesn't wait to be asked before spotting a problem and fixing it. 🚲 🚀

How you pedal us forward:

  • Own HR administration and payrolling for the Netherlands, ensuring accuracy and timely execution at every step.

  • Be the knowledge owner for Dutch labour law, proactively tracking changes, translating them into practice, and keeping the business compliant.

  • Advise employees and managers on local HR topics, legislation, and Swapfiets policy.

  • Handle individual employee matters and manage communication with external parties: UWV, tax authorities, payroll providers, unions and employer associations.

  • Review and improve HR processes and systems (we work with HiBob and Remote) to keep things running efficiently.

  • Take end-to-end responsibility for People Operations in the Netherlands. Support, guide and coach your People Specialist colleagues, coordinate HR projects, and act as a proactive challenger and advisor to our Centers of Excellence.

  • Stakeholder Management: Act as a liaison with country managers, Finance, Tech/ Data teams and external stakeholders to maximize your impact.


The gear you need:

  • Fluent in Dutch and English.

  • A Bachelor's degree, preferably in HRM, Law, or a related field.

  • 3–5 years of experience in an HR operations role.

  • Solid, up-to-date knowledge of Dutch labour law, and the drive to keep it that way.

  • A track record in accurate, structured HR administration; you get the details right without being asked twice.

  • A proactive mindset: you flag issues early, take ownership, and follow through.

  • Comfort working in a fast-moving, international environment where things don't always come with a manual


Benefits for a smooth ride:

  • Salary from €3184.- gross per month, depending on your experience, + 8% holiday allowance.

  • Your own Swapfiets (lend-lease) 🚲!

  • 32 vacation days for ample time off (that’s right, next to 25 vacation days you can use your 7 Swap days as you please).

  • A solid pension plan and a discount on your health insurance.

  • Mac or Windows laptop and phone allowance.

  • A challenging and rewarding role with significant responsibility and friendly colleagues.

  • Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?)

  • Delicious and affordable lunch at the office prepared by our lunch heroes.

  • Access to Urban Sports Club for Business arrangement (to promote your healthy lifestyle!)

  • Learning programs development opportunities through our L&D department.

  • Engaging workshops and inspirational talks.

  • One day off per year to do voluntary work paid by Swapfiets.

  • Flexibility to work from and at the office in Amsterdam.


Ready for the Swapfiets adventure?
If you’re excited about contributing to a sustainable and rapidly growing company, we encourage you to apply! 

Highlighted Perks

Bicycle-Icon

Free Swapfiets

Doll-Icon

Fun working culture

Map-Icon

Growth opportunities

Heart-Icon

Supportive team

Graduation-Icon

Learning opportunities

Graduation-Icon

Learning opportunities

Highlighted Perks

Bicycle-Icon

Free Swapfiets

Doll-Icon

Fun working culture

Map-Icon

Growth opportunities

Heart-Icon

Supportive team

Graduation-Icon

Learning opportunities

Graduation-Icon

Learning opportunities

Highlighted Perks

Bicycle-Icon

Free Swapfiets

Doll-Icon

Fun working culture

Map-Icon

Growth opportunities

Heart-Icon

Supportive team

Graduation-Icon

Learning opportunities

Graduation-Icon

Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

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Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

EN

Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

EN

Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

EN