Store & Field
Store & Field Lead - Brussels
Brussel
|
fulltime permanent
|
Not Specified
Store & Field
Store & Field Lead - Brussels
Brussel
|
fulltime permanent
|
Not Specified
Store & Field
Store & Field Lead - Brussels
Brussel
|
fulltime permanent
|
Not Specified
Job description
What you will do
Are you ready for your Swapfiets adventure
Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.
Do you recognize yourself in this?
Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Brussels experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team.
Your responsibilities
You are responsible for the daily store & field management in Brussels
You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service
You take care of the on-boarding and off-boarding of new team members and think along to make this process even better
You ensure that the Swappers have a sweet spot in your well-functioning and motivated team
You are the face of the Swapfiets Store & Field service in the Brussels region and ultimately provide epic service to our customers
You are the link between the Swappers, our members and the Country Manager Belgium
You are responsible for local HR and recruitment
You create and run local marketing activations to increase brand perception in your city
Job description
What you will do
Are you ready for your Swapfiets adventure
Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.
Do you recognize yourself in this?
Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Brussels experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team.
Your responsibilities
You are responsible for the daily store & field management in Brussels
You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service
You take care of the on-boarding and off-boarding of new team members and think along to make this process even better
You ensure that the Swappers have a sweet spot in your well-functioning and motivated team
You are the face of the Swapfiets Store & Field service in the Brussels region and ultimately provide epic service to our customers
You are the link between the Swappers, our members and the Country Manager Belgium
You are responsible for local HR and recruitment
You create and run local marketing activations to increase brand perception in your city
Job description
What you will do
Are you ready for your Swapfiets adventure
Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.
Do you recognize yourself in this?
Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Brussels experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team.
Your responsibilities
You are responsible for the daily store & field management in Brussels
You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service
You take care of the on-boarding and off-boarding of new team members and think along to make this process even better
You ensure that the Swappers have a sweet spot in your well-functioning and motivated team
You are the face of the Swapfiets Store & Field service in the Brussels region and ultimately provide epic service to our customers
You are the link between the Swappers, our members and the Country Manager Belgium
You are responsible for local HR and recruitment
You create and run local marketing activations to increase brand perception in your city
Highlighted Perks

Free Swapfiets

Fun working culture

Growth opportunities

Supportive team

Learning opportunities

Learning opportunities
Highlighted Perks

Free Swapfiets

Fun working culture

Growth opportunities

Supportive team

Learning opportunities

Learning opportunities
Highlighted Perks

Free Swapfiets

Fun working culture

Growth opportunities

Supportive team

Learning opportunities

Learning opportunities

Why you should ride with us
Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Why you should ride with us
Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Why you should ride with us
Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!
Employee stories
Read more about what working at Swapfiets is like
Employee stories
Read more about what working at Swapfiets is like
Employee stories
Read more about what working at Swapfiets is like
Team snapshots
Team snapshots
Team snapshots
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