Store & Field

Store & Field Lead - Brussels

Brussel

|

fulltime permanent

|

Not Specified

Store & Field

Store & Field Lead - Brussels

Brussel

|

fulltime permanent

|

Not Specified

Store & Field

Store & Field Lead - Brussels

Brussel

|

fulltime permanent

|

Not Specified

Store & Field Lead - Brussels

Brussel

fulltime permanent

Not Specified

Job description

What you will do

Are you ready for your Swapfiets adventure

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.



Do you recognize yourself in this?

Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Brussels experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team.


Your responsibilities

  • You are responsible for the daily store & field management in Brussels

  • You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service

  • You take care of the on-boarding and off-boarding of new team members and think along to make this process even better

  • You ensure that the Swappers have a sweet spot in your well-functioning and motivated team

  • You are the face of the Swapfiets Store & Field service in the Brussels region and ultimately provide epic service to our customers

  • You are the link between the Swappers, our members and the Country Manager Belgium

  • You are responsible for local HR and recruitment

  • You create and run local marketing activations to increase brand perception in your city

Job description

What you will do

Are you ready for your Swapfiets adventure

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.



Do you recognize yourself in this?

Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Brussels experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team.


Your responsibilities

  • You are responsible for the daily store & field management in Brussels

  • You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service

  • You take care of the on-boarding and off-boarding of new team members and think along to make this process even better

  • You ensure that the Swappers have a sweet spot in your well-functioning and motivated team

  • You are the face of the Swapfiets Store & Field service in the Brussels region and ultimately provide epic service to our customers

  • You are the link between the Swappers, our members and the Country Manager Belgium

  • You are responsible for local HR and recruitment

  • You create and run local marketing activations to increase brand perception in your city

Job description

What you will do

Are you ready for your Swapfiets adventure

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.



Do you recognize yourself in this?

Your goal? Very simple: you make our members and colleagues super happy! Swapfiets stands for Service, with a capital S. You make sure our members in Brussels experience our great service every day. You are a frontrunner when it comes to delivering service and you set a good example for your team.


Your responsibilities

  • You are responsible for the daily store & field management in Brussels

  • You manage a service team (our so called Swappers) with different responsibilities (Store, Field, repair, and bike hunters), and train them to deliver top notch customer service

  • You take care of the on-boarding and off-boarding of new team members and think along to make this process even better

  • You ensure that the Swappers have a sweet spot in your well-functioning and motivated team

  • You are the face of the Swapfiets Store & Field service in the Brussels region and ultimately provide epic service to our customers

  • You are the link between the Swappers, our members and the Country Manager Belgium

  • You are responsible for local HR and recruitment

  • You create and run local marketing activations to increase brand perception in your city

Highlighted Perks

Bicycle-Icon

Free Swapfiets

Doll-Icon

Fun working culture

Map-Icon

Growth opportunities

Heart-Icon

Supportive team

Graduation-Icon

Learning opportunities

Graduation-Icon

Learning opportunities

Highlighted Perks

Bicycle-Icon

Free Swapfiets

Doll-Icon

Fun working culture

Map-Icon

Growth opportunities

Heart-Icon

Supportive team

Graduation-Icon

Learning opportunities

Graduation-Icon

Learning opportunities

Highlighted Perks

Bicycle-Icon

Free Swapfiets

Doll-Icon

Fun working culture

Map-Icon

Growth opportunities

Heart-Icon

Supportive team

Graduation-Icon

Learning opportunities

Graduation-Icon

Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Team snapshots

Team snapshots

Team snapshots

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Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

EN

Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

EN

Ready for the ride?

Join the ride - become part of our purposeful mission, working alongside a great team in a fast-paced, fun environment!

EN