Store & Field

Store Lead - Amsterdam Bilderdijkstraat

Amsterdam

|

fulltime fixed_term

|

Up to: 2829 EUR/month

Store & Field

Store Lead - Amsterdam Bilderdijkstraat

Amsterdam

|

fulltime fixed_term

|

Up to: 2829 EUR/month

Store & Field

Store Lead - Amsterdam Bilderdijkstraat

Amsterdam

|

fulltime fixed_term

|

Up to: 2829 EUR/month

Store Lead - Amsterdam Bilderdijkstraat

Amsterdam

fulltime fixed_term

Up to: 2829 EUR/month

Job description

What you will do

At Swapfiets, we’re on a mission to make cycling the easy and sustainable choice for everyone.
We keep our members moving by providing them with high-quality bikes, including free check-ups and repairs. Working at Swapfiets means being part of a purpose-driven mission, joining a fantastic team in a dynamic and fun work environment to make it all happen!

Ready to join the ride of your life? 🚲

Your next ride starts here

You ensure that our members' experience in the store is unforgettable. You are the first point of contact for store staff, the Swapdesk, and the Store & Field Manager during your shift. You lead the team, work actively on the floor, and ensure the store always looks its best! 🚀


How you pedal us forward

  • Lead the member experience toward an excellent in-store journey

  • Serve as the first point of contact for customers in the store

  • Solve more complex member questions and issues in-store

  • Take responsibility for the store’s KPIs

  • Forecast the number of bikes and repairs needed per month

  • Manage and coordinate the schedule of a team of 20 people

  • Handle onboarding for new store employees (Swappers) in your team

  • Take part in the recruitment process for new store employees

  • Evaluate Swappers' performance together with the Store & Field Manager

  • Provide input to the Store & Field Manager on daily store operations

  • Work some of your hours in a leadership role and the rest on the floor, delivering excellent service to members and potential customers

  • Keep the store clean, tidy, and organized

  • Carry out bike repairs in the store


The gear you need

  • MBO (secondary vocational education) working and thinking level

  • 1 to 3 years of relevant work experience

  • Ideally, a local network in the city

  • Preferably experience in retail, hospitality, hotels, or other service-oriented industries

  • Affinity with bikes and customer service

  • Fluent in English

  • Full-time availability


Benefits for a smooth ride

  • Your own (lease) Swapfiets 🚲

  • A salary up to €2,829 (depending on your experience)

  • 37 vacation days per year (including public holidays)

  • Discount on your Urban Sports Club membership

  • Discount on your health insurance

  • A good pension plan

  • Travel allowance (if you live more than 11 km from the office – otherwise, you’ll probably take your Swapfiets 😉)

  • A MacBook or Windows laptop (whichever you prefer)

  • Lots of responsibility, challenging work, and fun colleagues

  • Learning programs developed by our L&D department

  • Plenty of workshops and inspiring talks


Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusion. We’re proud of the progress we’ve made, but we also know there’s still work to be done. Research shows that people from underrepresented groups often hesitate to apply if they don’t meet all the requirements — but hey, even we don’t check every box on the list! We value equal opportunities, unique perspectives, and diverse experiences. So, even if you don’t (yet) see yourself in our team, we encourage you to apply anyway — because when we pedal together, we go further! 🚲


Job description

What you will do

At Swapfiets, we’re on a mission to make cycling the easy and sustainable choice for everyone.
We keep our members moving by providing them with high-quality bikes, including free check-ups and repairs. Working at Swapfiets means being part of a purpose-driven mission, joining a fantastic team in a dynamic and fun work environment to make it all happen!

Ready to join the ride of your life? 🚲

Your next ride starts here

You ensure that our members' experience in the store is unforgettable. You are the first point of contact for store staff, the Swapdesk, and the Store & Field Manager during your shift. You lead the team, work actively on the floor, and ensure the store always looks its best! 🚀


How you pedal us forward

  • Lead the member experience toward an excellent in-store journey

  • Serve as the first point of contact for customers in the store

  • Solve more complex member questions and issues in-store

  • Take responsibility for the store’s KPIs

  • Forecast the number of bikes and repairs needed per month

  • Manage and coordinate the schedule of a team of 20 people

  • Handle onboarding for new store employees (Swappers) in your team

  • Take part in the recruitment process for new store employees

  • Evaluate Swappers' performance together with the Store & Field Manager

  • Provide input to the Store & Field Manager on daily store operations

  • Work some of your hours in a leadership role and the rest on the floor, delivering excellent service to members and potential customers

  • Keep the store clean, tidy, and organized

  • Carry out bike repairs in the store


The gear you need

  • MBO (secondary vocational education) working and thinking level

  • 1 to 3 years of relevant work experience

  • Ideally, a local network in the city

  • Preferably experience in retail, hospitality, hotels, or other service-oriented industries

  • Affinity with bikes and customer service

  • Fluent in English

  • Full-time availability


Benefits for a smooth ride

  • Your own (lease) Swapfiets 🚲

  • A salary up to €2,829 (depending on your experience)

  • 37 vacation days per year (including public holidays)

  • Discount on your Urban Sports Club membership

  • Discount on your health insurance

  • A good pension plan

  • Travel allowance (if you live more than 11 km from the office – otherwise, you’ll probably take your Swapfiets 😉)

  • A MacBook or Windows laptop (whichever you prefer)

  • Lots of responsibility, challenging work, and fun colleagues

  • Learning programs developed by our L&D department

  • Plenty of workshops and inspiring talks


Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusion. We’re proud of the progress we’ve made, but we also know there’s still work to be done. Research shows that people from underrepresented groups often hesitate to apply if they don’t meet all the requirements — but hey, even we don’t check every box on the list! We value equal opportunities, unique perspectives, and diverse experiences. So, even if you don’t (yet) see yourself in our team, we encourage you to apply anyway — because when we pedal together, we go further! 🚲


Job description

What you will do

At Swapfiets, we’re on a mission to make cycling the easy and sustainable choice for everyone.
We keep our members moving by providing them with high-quality bikes, including free check-ups and repairs. Working at Swapfiets means being part of a purpose-driven mission, joining a fantastic team in a dynamic and fun work environment to make it all happen!

Ready to join the ride of your life? 🚲

Your next ride starts here

You ensure that our members' experience in the store is unforgettable. You are the first point of contact for store staff, the Swapdesk, and the Store & Field Manager during your shift. You lead the team, work actively on the floor, and ensure the store always looks its best! 🚀


How you pedal us forward

  • Lead the member experience toward an excellent in-store journey

  • Serve as the first point of contact for customers in the store

  • Solve more complex member questions and issues in-store

  • Take responsibility for the store’s KPIs

  • Forecast the number of bikes and repairs needed per month

  • Manage and coordinate the schedule of a team of 20 people

  • Handle onboarding for new store employees (Swappers) in your team

  • Take part in the recruitment process for new store employees

  • Evaluate Swappers' performance together with the Store & Field Manager

  • Provide input to the Store & Field Manager on daily store operations

  • Work some of your hours in a leadership role and the rest on the floor, delivering excellent service to members and potential customers

  • Keep the store clean, tidy, and organized

  • Carry out bike repairs in the store


The gear you need

  • MBO (secondary vocational education) working and thinking level

  • 1 to 3 years of relevant work experience

  • Ideally, a local network in the city

  • Preferably experience in retail, hospitality, hotels, or other service-oriented industries

  • Affinity with bikes and customer service

  • Fluent in English

  • Full-time availability


Benefits for a smooth ride

  • Your own (lease) Swapfiets 🚲

  • A salary up to €2,829 (depending on your experience)

  • 37 vacation days per year (including public holidays)

  • Discount on your Urban Sports Club membership

  • Discount on your health insurance

  • A good pension plan

  • Travel allowance (if you live more than 11 km from the office – otherwise, you’ll probably take your Swapfiets 😉)

  • A MacBook or Windows laptop (whichever you prefer)

  • Lots of responsibility, challenging work, and fun colleagues

  • Learning programs developed by our L&D department

  • Plenty of workshops and inspiring talks


Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusion. We’re proud of the progress we’ve made, but we also know there’s still work to be done. Research shows that people from underrepresented groups often hesitate to apply if they don’t meet all the requirements — but hey, even we don’t check every box on the list! We value equal opportunities, unique perspectives, and diverse experiences. So, even if you don’t (yet) see yourself in our team, we encourage you to apply anyway — because when we pedal together, we go further! 🚲


Avantages mis en avant

Icône de vélo

Swapfiets gratuit

Icône-poupée

Culture de travail sympa

Icône de carte

Opportunités de croissance

Icône-Cœur

Équipe solidaire

Icône de remise de diplôme

Opportunités d'apprentissage

Icône de remise de diplôme

Opportunités d'apprentissage

Avantages mis en avant

Icône de vélo

Swapfiets gratuit

Icône-poupée

Culture de travail sympa

Icône de carte

Opportunités de croissance

Icône-Cœur

Équipe solidaire

Icône de remise de diplôme

Opportunités d'apprentissage

Icône de remise de diplôme

Opportunités d'apprentissage

Avantages mis en avant

Icône de vélo

Swapfiets gratuit

Icône-poupée

Culture de travail sympa

Icône de carte

Opportunités de croissance

Icône-Cœur

Équipe solidaire

Icône de remise de diplôme

Opportunités d'apprentissage

Icône de remise de diplôme

Opportunités d'apprentissage

Pourquoi tu devrais rouler avec nous

Travailler chez Swapfiets, c’est embarquer pour l’aventure de ta vie. On roule avec un but, en sachant que notre travail impacte vraiment les gens, les villes et la planète. Avec une équipe soudée, une communication ouverte et une structure plate, tu auras toujours des collègues pour te soutenir. On avance vite et on fait face aux imprévus, mais on veille à ce que le trajet soit excitant, gratifiant et surtout fun.

Pourquoi tu devrais rouler avec nous

Travailler chez Swapfiets, c’est embarquer pour l’aventure de ta vie. On roule avec un but, en sachant que notre travail impacte vraiment les gens, les villes et la planète. Avec une équipe soudée, une communication ouverte et une structure plate, tu auras toujours des collègues pour te soutenir. On avance vite et on fait face aux imprévus, mais on veille à ce que le trajet soit excitant, gratifiant et surtout fun.

Pourquoi tu devrais rouler avec nous

Travailler chez Swapfiets, c’est embarquer pour l’aventure de ta vie. On roule avec une mission, sachant que notre travail a un vrai impact sur les gens, les villes et la planète. Avec une équipe soudée, une communication ouverte et une structure plate, tu auras toujours des personnes pour te soutenir. On avance vite et on surmonte les virages inattendus, mais on veille à ce que le trajet reste excitant, gratifiant et surtout fun.

Instantanés d'équipe

Instantanés d'équipe

Instantanés d'équipe

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Offres d'emploi similaires

Store Lead - Amsterdam Bilderdijkstraat

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fulltime fixed_term

Up to: 2829 EUR/month

Store Associate (Flex) - Amsterdam

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part time

15.25 EUR/hour

Service Driver (Part time) - Amsterdam

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15.76 EUR/hour

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2512.00 EUR/month

Prêt pour la balade ?

Rejoins l'aventure – fais partie de notre mission inspirante, en travaillant aux côtés d’une équipe géniale dans un environnement dynamique et fun!

FR

Prêt pour la balade ?

Rejoins l'aventure – fais partie de notre mission inspirante, en travaillant aux côtés d’une équipe géniale dans un environnement dynamique et fun!

FR

Prêt pour la balade ?

Rejoins l'aventure – fais partie de notre mission inspirante, en travaillant aux côtés d’une équipe géniale dans un environnement dynamique et fun!

FR