HQ & Customer Service

People Experience Internship

SwapServices

|

Intern

|

14 janv. 2026

HQ & Customer Service

People Experience Internship

SwapServices

|

Intern

|

14 janv. 2026

HQ & Customer Service

People Experience Internship

SwapServices

|

Intern

|

14 janv. 2026

People Experience Internship

SwapServices

Intern

14 janv. 2026

Job Description

What you will do

Are you ready for your Swapfiets adventure?
Hi, we are Swapfiets! : The bicycle subscription, where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

The next ride starts here:
As a People Experience intern you will be part of our People Experience team; the team responsible for learning and development, employee experience, performance management and everything around the office, travel and events.

How you pedal us forward:

  • Preparing, improving and running the onboarding experience;

  • Supporting the organization and preparing for our awesome training and learning journeys for both our operational and HQ staff;

  • Assisting with various administrative tasks behind the development tracks, such as communication, attendance list, reminders, booking rooms etc.;

  • Supporting the organization with internal global on- & offline events;

  • Supporting in the creation, launch and running of the bi-yearly Engagement Surveys;

  • Play an active role in facilitating learning and development activities via surveys from our LMS platforms (Studytube, Easygenerator, HiBob) tracking the data to see patterns and potential improvements;

  • Assist with administrative tasks to streamline the transition into a new people-related platform, ensuring a seamless and user-friendly experience for all employees.

  • Owning & running the Internship Group with various activities and workshops!;

  • Providing support with reception duties, warmly welcoming visitors, and contributing to a positive and dynamic work environment.

The gear you need:

  • Currently studying or having a Bachelor's degree in a Human Resources-related field;

  • Available to work full-time (40 hours);

  • Ready to start in the beginning of March for 6 months;

  • You are a planning & organizational talent;

  • Creative and ready to think outside the box;

  • Fluent in English (written and spoken);

  • Living in the Amsterdam area or willing to commute (please note that Swapfiets does not offer travel compensation for interns);

  • Affinity and/or experience with graphic design or data analysis is a plus;

  • Eager to get your hands dirty; after all, our core business is swapping bikes!

What Swapfiets offers you

  • Your own Swapfiets (lend-lease) 🚲!

  • Internship compensation (500 euros a month);

  • Gym Membership discount through OneFit;

  • Lots of responsibility, challenging work, and friendly colleagues;

  • Delicious and healthy lunch at the office for a small contribution;

  • Learning programs developed by our L&D department;

  • One day off per year to do voluntary work paid by Swapfiets;

  • Flexibility in working from home/ at our office at the Molukkenstraat in Amsterdam.



Pedalling Towards Inclusivity at Swapfiets!
At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Job Description

What you will do

Are you ready for your Swapfiets adventure?
Hi, we are Swapfiets! : The bicycle subscription, where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

The next ride starts here:
As a People Experience intern you will be part of our People Experience team; the team responsible for learning and development, employee experience, performance management and everything around the office, travel and events.

How you pedal us forward:

  • Preparing, improving and running the onboarding experience;

  • Supporting the organization and preparing for our awesome training and learning journeys for both our operational and HQ staff;

  • Assisting with various administrative tasks behind the development tracks, such as communication, attendance list, reminders, booking rooms etc.;

  • Supporting the organization with internal global on- & offline events;

  • Supporting in the creation, launch and running of the bi-yearly Engagement Surveys;

  • Play an active role in facilitating learning and development activities via surveys from our LMS platforms (Studytube, Easygenerator, HiBob) tracking the data to see patterns and potential improvements;

  • Assist with administrative tasks to streamline the transition into a new people-related platform, ensuring a seamless and user-friendly experience for all employees.

  • Owning & running the Internship Group with various activities and workshops!;

  • Providing support with reception duties, warmly welcoming visitors, and contributing to a positive and dynamic work environment.

The gear you need:

  • Currently studying or having a Bachelor's degree in a Human Resources-related field;

  • Available to work full-time (40 hours);

  • Ready to start in the beginning of March for 6 months;

  • You are a planning & organizational talent;

  • Creative and ready to think outside the box;

  • Fluent in English (written and spoken);

  • Living in the Amsterdam area or willing to commute (please note that Swapfiets does not offer travel compensation for interns);

  • Affinity and/or experience with graphic design or data analysis is a plus;

  • Eager to get your hands dirty; after all, our core business is swapping bikes!

What Swapfiets offers you

  • Your own Swapfiets (lend-lease) 🚲!

  • Internship compensation (500 euros a month);

  • Gym Membership discount through OneFit;

  • Lots of responsibility, challenging work, and friendly colleagues;

  • Delicious and healthy lunch at the office for a small contribution;

  • Learning programs developed by our L&D department;

  • One day off per year to do voluntary work paid by Swapfiets;

  • Flexibility in working from home/ at our office at the Molukkenstraat in Amsterdam.



Pedalling Towards Inclusivity at Swapfiets!
At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Job Description

What you will do

Are you ready for your Swapfiets adventure?
Hi, we are Swapfiets! : The bicycle subscription, where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

The next ride starts here:
As a People Experience intern you will be part of our People Experience team; the team responsible for learning and development, employee experience, performance management and everything around the office, travel and events.

How you pedal us forward:

  • Preparing, improving and running the onboarding experience;

  • Supporting the organization and preparing for our awesome training and learning journeys for both our operational and HQ staff;

  • Assisting with various administrative tasks behind the development tracks, such as communication, attendance list, reminders, booking rooms etc.;

  • Supporting the organization with internal global on- & offline events;

  • Supporting in the creation, launch and running of the bi-yearly Engagement Surveys;

  • Play an active role in facilitating learning and development activities via surveys from our LMS platforms (Studytube, Easygenerator, HiBob) tracking the data to see patterns and potential improvements;

  • Assist with administrative tasks to streamline the transition into a new people-related platform, ensuring a seamless and user-friendly experience for all employees.

  • Owning & running the Internship Group with various activities and workshops!;

  • Providing support with reception duties, warmly welcoming visitors, and contributing to a positive and dynamic work environment.

The gear you need:

  • Currently studying or having a Bachelor's degree in a Human Resources-related field;

  • Available to work full-time (40 hours);

  • Ready to start in the beginning of March for 6 months;

  • You are a planning & organizational talent;

  • Creative and ready to think outside the box;

  • Fluent in English (written and spoken);

  • Living in the Amsterdam area or willing to commute (please note that Swapfiets does not offer travel compensation for interns);

  • Affinity and/or experience with graphic design or data analysis is a plus;

  • Eager to get your hands dirty; after all, our core business is swapping bikes!

What Swapfiets offers you

  • Your own Swapfiets (lend-lease) 🚲!

  • Internship compensation (500 euros a month);

  • Gym Membership discount through OneFit;

  • Lots of responsibility, challenging work, and friendly colleagues;

  • Delicious and healthy lunch at the office for a small contribution;

  • Learning programs developed by our L&D department;

  • One day off per year to do voluntary work paid by Swapfiets;

  • Flexibility in working from home/ at our office at the Molukkenstraat in Amsterdam.



Pedalling Towards Inclusivity at Swapfiets!
At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Avantages mis en avant

Icône de vélo

Swapfiets gratuit

Icône-poupée

Culture de travail sympa

Icône de carte

Opportunités de croissance

Icône-Cœur

Équipe solidaire

Icône de remise de diplôme

Opportunités d'apprentissage

Icône de remise de diplôme

Opportunités d'apprentissage

Avantages mis en avant

Icône de vélo

Swapfiets gratuit

Icône-poupée

Culture de travail sympa

Icône de carte

Opportunités de croissance

Icône-Cœur

Équipe solidaire

Icône de remise de diplôme

Opportunités d'apprentissage

Icône de remise de diplôme

Opportunités d'apprentissage

Avantages mis en avant

Icône de vélo

Swapfiets gratuit

Icône-poupée

Culture de travail sympa

Icône de carte

Opportunités de croissance

Icône-Cœur

Équipe solidaire

Icône de remise de diplôme

Opportunités d'apprentissage

Icône de remise de diplôme

Opportunités d'apprentissage

Pourquoi tu devrais rouler avec nous

Travailler chez Swapfiets, c’est embarquer pour l’aventure de ta vie. On roule avec un but, en sachant que notre travail impacte vraiment les gens, les villes et la planète. Avec une équipe soudée, une communication ouverte et une structure plate, tu auras toujours des collègues pour te soutenir. On avance vite et on fait face aux imprévus, mais on veille à ce que le trajet soit excitant, gratifiant et surtout fun.

Pourquoi tu devrais rouler avec nous

Travailler chez Swapfiets, c’est embarquer pour l’aventure de ta vie. On roule avec un but, en sachant que notre travail impacte vraiment les gens, les villes et la planète. Avec une équipe soudée, une communication ouverte et une structure plate, tu auras toujours des collègues pour te soutenir. On avance vite et on fait face aux imprévus, mais on veille à ce que le trajet soit excitant, gratifiant et surtout fun.

Pourquoi tu devrais rouler avec nous

Travailler chez Swapfiets, c’est embarquer pour l’aventure de ta vie. On roule avec une mission, sachant que notre travail a un vrai impact sur les gens, les villes et la planète. Avec une équipe soudée, une communication ouverte et une structure plate, tu auras toujours des personnes pour te soutenir. On avance vite et on surmonte les virages inattendus, mais on veille à ce que le trajet reste excitant, gratifiant et surtout fun.

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Prêt pour la balade ?

Rejoins l'aventure – fais partie de notre mission inspirante, en travaillant aux côtés d’une équipe géniale dans un environnement dynamique et fun!

FR

Prêt pour la balade ?

Rejoins l'aventure – fais partie de notre mission inspirante, en travaillant aux côtés d’une équipe géniale dans un environnement dynamique et fun!

FR

Prêt pour la balade ?

Rejoins l'aventure – fais partie de notre mission inspirante, en travaillant aux côtés d’une équipe géniale dans un environnement dynamique et fun!

FR