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Retail Swapper/ Store Hero - Antwerp

Belgium, Vlaams Gewest, AntwerpenStore & Field

Job description

Are you ready for your Swapfiets adventure?

Hi, we are Swapfiets! đź‘‹ The bicycle subscription, where you are always assured of a working bicycle. Our mission? To make cities more liveable and sustainable under the motto 'buy less, use more'.


Do you recognize yourself in this?

Do you enjoy playing the host or hostess? Are you the one who gives our members an awesome experience? As a Retail Swapper in full-time, you give great service to our members and perform small repairs in the shop. Are you looking for a great, flexible job at a fast-growing scale-up? Then this is the job you’re looking for! Who knows, you might soon be the indispensable link in our chain ;-)


Your responsibilities

  • Promotes the member experience;
  • You’re the first point of contact for (potential) customers in store;
  • Work in the shop and provide excellent customer service to members and potential members, while increasing the value of the customer’s basket;
  • You keep the shop clean, tidy and organized;
  • Drives upselling value by offering additional products desired by our members;
  • You will repair bikes at the shop;
  • If needed, you could also drive the Van to help our members with repairs on-site.

Job requirements

Your profile

  • Secondary vocational education working or thinking level;
  • Affinity with retail, bikes and service;
  • Fluent in Dutch and English;
  • You have a driver's license and feel comfortable driving a Van;
  • Available to work flexibly in full-time from Monday - Saturday between 10:00 - 18:30 (you can choose your day off!);
  • Able to work 2 Saturdays a month;
  • Be a real Teamplayer!


What does Swapfiets offer you?

  • Your own Swapfiets🚲 (lease);
  • Flexible or fixed working hours/days possible. On weekdays and weekends;
  • Become part of Swapfiets's fun operation in Antwerp! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events :-)
  • We offer a lot of responsibility, challenging and dynamic work;
  • Growth possibilities within Swapfiets (you can even move cities or countries with us!);
  • No seasonal work - we work all year round!


Our quick and easy Recruitment process

1. Apply with us and answer only a few short questions.

2. If we see a match, we invite you directly to talk with our store lead at the store.

3. Are both sides enthusiastic? Then you will receive your Offer to join our Swapfiets Team!


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