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Quality Inspector

Netherlands, Noord-Holland, Amsterdam (HQ)Operations

Job description

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.


Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!


We are continuing our growth journey in our expansion in Europe! Hence, we are looking for a Quality Inspector to join us and build a sustainable and high standard business. This is a role for an individual who has 3-5 years of experience in preferably an international fast-paced environment. You will play a critical role in a dynamic and rapidly growing organization where your contribution will make a visible impact everyday. You can make a difference.


Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!


For our Product Team we are looking for a: Fulltime Quality Inspector. This opportunity is open for 40 hours a week.


Do you recognize yourself in this?


As our Quality Inspector you will be an essential part and partner of our repair team to assure the quality of our “ready to go” bikes. You will be inspecting and assisting in making sure all of our bicycles are up to the highest standards. In this role you will be performing quality audits and monitoring our weekly performance and KPI’s. You will be one of the most important assets to flag quality issues and to assist in making sure we are constantly improving our processes.


You preferably have experience in a fast paced environment working with similar products. Next to that you have a high level of professionalism and you can work efficiently in a team environment.


Are you ready to drive the performance of our business to the next level? Then this might be something for you! 🚲 🚀


What will you be doing?

  • You will be inspecting “ready to go” bikes using Swapfiets-appropriate methods;

  • Performing official quality audits at repair/prepare partners;

  • Recording inspections and audits at our partners and providing them with feedback;

  • Monitoring the weekly performance of partners using the main KPI’s;

  • Flagging quality issues and reporting these issues back to the Fleet Quality Manager;

  • Traveling on a daily basis to the repair/prepare partners, primarily within the Netherlands;

  • Making sure partners are informed about changes in the quality standards.

Job requirements

Your profile:

  • Higher vocational working and thinking level;

  • 3 - 5 years of relevant working experience;

  • Fluent in English;

  • Proficient in computer word processing and Microsoft Office/Google Workspace applications;

  • Strong regard for quality assurance;

  • Good knowledge about industry products and processes;

  • Excellent reporting skills;

  • Good team player who can work efficiently with minimal supervision.


What Swapfiets offers you (when working from HQ)

  • Competitive Salary

  • Your own Swapfiets (lend-lease) 🚲!

  • 32 vacation days (that’s right, next to 25 vacation days you can use your 7 Swap days as you please)

  • A solid pension plan and a discount on your health insurance

  • MacBook or a Windows laptop (what you prefer)

  • Lots of responsibility, challenging work, and friendly colleagues

  • Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?)

  • Onefit for Business arrangement (to promote your healthy lifestyle!

  • Learning programs developed by our L&D department

  • Lots of workshops and inspirational talks

  • One day off per year to do voluntary work paid by Swapfiets

Any questions?

Do you have questions about this vacancy? Contact our recruiter via recruitment.hq@swapfiets.com. We are not interested in working together with recruitment agencies.

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