Internship Continuous Improvement

  • Operations
  • Amsterdam (HQ), Netherlands

Internship Continuous Improvement

Job description

Swapfiets has bikes, a lot of bikes! And it is growing fast! Improvement of the warehouse- logistics- and repairing processes is a key to success!

As Continuous Improvement Intern you will be a part of team Operations and reporting to the Continuous Improvement Lead. You will be working on projects that enable sustainable growth.

The starting point to improve is to know what is your current situation: way of work (standards & documentation) and current performance (metrics & dashboards). It is on the first pillar that we need your support!

Your responsibilities

  • Drive the documentation of the repair processes and logistics processes. Get in contact with the “supporters” in the operations, understand the processes and build the related Work Instructions (“fit for training”).

  • Support the rollout: having the right display of the work instructions in our documentation platform (Happeo) + building awareness on the shopfloor.

  • For critical processes, identify if there are differences between warehouses in performing the task and work toward defining one best-practice solution, in collaboration with the “global process owners”.

  • Spread the continuous improvement mindset!


Your profile

  • Following a study on Engineering or Business Administration (mechanical, logistics, production);

  • Available for at least 5 months, from June, July or September 2021;

  • Living in the Netherlands, or ready to move here for the internship!

  • Working on the project at least 4 days per week (not writing a thesis);

  • Excellent in English. A second local language is a plus (NL, DE, DK, FR, IT, ES);

  • Experience with leading projects;

  • Comfortable working with both the digital (Google/ Office-suite), as well as hands-on understanding of the processes;

  • Knowledge of Continuous Improvement, Lean or Six Sigma tools and systems;

  • Autonomous, organized & good communicator;

  • Existing work permit for the Netherlands / the European Union.

What we offer
  • A challenging internship with a project & deliverables of your won;

  • Working in a young and fast growing company;

  • Be a part of the Swapfiets road to expansion! Leading the movement toward more liveable cities!

  • The opportunity to learn more about Continuous Improvement & Lean;

  • Internship compensation of 400 euros;

  • A Swapfiets Original at employee’s price!