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Fleet Manager Amsterdam

Netherlands, Noord-Holland, AmsterdamStore & Field

Job description

Are you ready for your Swapfiets adventure

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.

Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

Do you recognize yourself in this?

You will make sure our members' experience in the field is unforgettable! You’re the first contact of the Field Swappers and B2B swappers and will lead this team! Besides having your own team for which you’re responsible, you’re also responsible for the general planning and for all vehicles. Are you that awesome person who can relate to this? Then read on quickly!

Your responsibilities

  • You are responsible that our members get an awesome member experience;

  • You will help the field out when it’s necessary;

  • You will manage a team of 7 fte Field Swappers & B2B Swappers;

  • Responsible of the overall field service planning;

  • Takes care to get more and different vehicles for your city;

  • You will lead the B2B Delivery Swappers;

  • You will have regular contact with the big B2B customers and is responsible for their weekly service;

  • Hire and onboard your new team members (Field Swappers);

  • You will make sure demand forecasting is done according to guidelines;

  • You are the back up in the field operation if it’s necessary!

Job requirements

Your profile

  • Secondary vocational education working or thinking level.

  • 1-3 years of relevant work experience;

  • Preferably has a local network in the city;

  • Preferably experience in retail, restaurant, hotel or other service oriented industries;

  • Affinity with bikes and service;

  • Fluent in English & local language.