Continuous Improvement & Processes - Internship

  • HQ
  • Amsterdam (HQ), Netherlands

Continuous Improvement & Processes - Internship

Job description

Swapfiets has bikes, a lot of bikes! And it is growing fast! Improvement of the warehouse- logistics- and repairing processes is a key to success!

As Continuous Improvement Intern you will be a part of team Operations and reporting to the Continuous Improvement Lead. You will be working on projects that enable sustainable growth. The starting point to improve is to know what is your current situation: way of work (standards & documentation) and current performance (metrics & dashboards). It is on the first pillar that we need your support!

Your responsibilities

  • Drive the standardization of the repair processes and logistics processes. Get in contact with the “supporters” in the operations, understand the processes and build the related Work Instructions (“fit for training”).

  • Support the rollout: having the right display of the work instructions in our knowledge management platform (Happeo) + building awareness on the shopfloor.

  • For critical processes, identify if there are several ways to perform the same task and work toward having it harmonized, in collaboration with the “global process owners”.

  • Identify tips & tricks and best-practices and spread them!

  • Spread the continuous improvement mindset!


Your profile

  • Following a study on Engineering or Business Administration (mechanical, logistics, production)

  • Available at least 4 months, from October or November 2021 (ideal: 6 months)

  • Allowed to work in the Netherlands

  • Working 100% on the project at least 4 days per week (not writing a thesis)

  • Excellent in English

  • Experience with leading projects

  • Autonomous, organized & good communicator

  • Comfortable working with Google-suite (slide, sheet...), as well as hands-on mindset to understand repair and logistics processes

  • Knowledge of Continuous Improvement, Lean or Six Sigma tools and systems is a plus

What Swapfiets offers you

  • A challenging internship with a project & deliverables of your own

  • Working in a young and fast growing company, with headquarters in Amsterdam!

  • Be a part of the Swapfiets road to expansion! Leading the movement toward more liveable cities!

  • The opportunity to learn more about Continuous Improvement & Lean

  • Internship compensation of 400 euros

  • A Swapfiets Original bike at employee’s price!