Bike Hunting Coordinator
Netherlands, Noord-Holland, AmsterdamFinance
Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.
Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!
For our Finance Team we are looking for a: Fulltime Bike Hunting Coordinator. This opportunity is open for 40 hours a week.
Do you recognize yourself in this?
A stolen or missing bike? You will get it back!
As our Bike Hunting Coordinator you will have an amazing impact on getting back our missing bikes. In this job you will become fully responsible for making sure we get bikes back to their rightful users. You have an analytical mind and a passion for justice. In this role you will be setting up procedures for bike surveillance and city sweeps (a.k.a. getting the bikes back).
As of this year we are using trackers on our bikes. So it’s up to you to oversee and improve our hunting process. This will also mean that you will have close contact with the authorities and marketplaces to prevent bikes getting sold. Next to that you will define the find-to-recover process, and you are going to set up other surveillance methods to prevent any missing stock.
Are you ready to drive the performance of our business to the next level? Do you like treasure hunting and want to help find our missing bikes? Then this might be something for you! 🚲 🚀
What will you be doing?
Responsible for the recovery of bikes (non paying members & theft);
Setting up global procedures for bike surveillance & city sweeps;
Overseeing and improving the bike hunting process for connected bikes;
Liaise with online marketplaces and police to prevent sales via these channels (Marktplaats, Facebook, etc);
Improving / setting up bike hunting process for bikes set to missing due to doubtful debt;
Distinguish and set up other surveillance opportunities;
Define and manage the Find-to-Recover process (End-to-End).
HBO working or academic working and thinking level;
Familiar with setting up processes and process improvements
Familiar with fraud and theft procedures
Knowledge of operating procedures
Fluent in English and/or local language.
What Swapfiets offers you (when working from HQ)
Your own Swapfiets (lend-lease) 🚲!
32 vacation days (that’s right, next to 25 vacation days you can use your 7 Swap days as you please)
A solid pension plan and a discount on your health insurance
MacBook or a Windows laptop (what you prefer)
Lots of responsibility, challenging work, and friendly colleagues
Travel allowance (if you live more than 11 km away from the office, otherwise you’ll just use your Swapfiets, right.. 😎?)
Delicious lunch at the office for a small contribution
Onefit for Business arrangement (to promote your healthy lifestyle!
Learning programs developed by our L&D department
Lots of workshops and inspirational talks
One day off per year to do voluntary work paid by Swapfiets
Flexibility in working from home/ at our brand new (!) office at the Molukkenstraat.
Do you have questions about this vacancy? Contact our recruiter via firstname.lastname@example.org. We are not interested in working together with recruitment agencies.