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Internship Continuous Improvement & Processes

Pays-Bas, Hollande septentrionale, Amsterdam (HQ)Internships

Description de l'offre d'emploi

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.

Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

Do you recognize yourself in this?

As Continuous Improvement Intern you will be a part of team Operations and reporting to the Continuous Improvement Lead. You will be working on projects that enable sustainable growth. The starting point to improve is to know what is your current situation: way of work (standards & documentation) and current performance (metrics & dashboards). It is on the first pillar that we need your support!

Would you like to work within one of the fastest growing organizations in Europe and would you like to contribute to a sustainable future? Then you have come to the right place at Swapfiets!

Want to make sure the rest of Europe will cycle on blue tires in the future? 🚲 Then read on!

Your responsibilities

  • You will responsible for the the documentation of the repair processes and logistics processes. You will be in close contact with the “supporters” in the operations, to fully understand the processes and build the related work Instructions (“fit for training”).

  • You will help support the rollout by having the right display of the work instructions in our documentation platform (Happeo) + building awareness on the shopfloor.

  • For critical processes, you will identify if there are differences between warehouses in performing the task and work toward defining one best-practice solution, in collaboration with the “global process owners”.

  • Spread the continuous improvement mindset!

Pré-requis du poste

Your profile

  • Following a study on Engineering or Business Administration (mechanical, logistics, production);

  • Available for at least 5 months, from January or February 2022;

  • Living in the Netherlands, or ready to move here for the internship!

  • Working on the project at least 4 days per week (not writing a thesis);

  • Excellent in English. A second local language is a plus (NL, DE, DK, FR, IT, ES);

  • Experience with leading projects;

  • Comfortable working with both the digital (Google/ Office-suite), as well as hands-on understanding of the processes;

  • Knowledge of Continuous Improvement, Lean or Six Sigma tools and systems;

  • Autonomous, organized & good communicator;

  • Existing work permit for the Netherlands / the European Union.

What we offer
  • Internship compensation of 400 euro;
  • A challenging internship with a project & deliverables of your won;
  • Working in a young and fast growing company;

  • Be a part of the Swapfiets road to expansion! Leading the movement toward more liveable cities!

  • The opportunity to learn more about Continuous Improvement & Lean;

  • A Swapfiets of course!


You can now directly apply for this vacancy.

  • As soon as we think: you've got what it takes to qualify for this position, our recruitment team will contact you to check some basic information and ask you about some of your previous successes related to the role.

  • Next, if we believe there is a match you will be invited for an interview with two of our team members.

  • Are you and Swapfiets still as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!

Answer your questions

Do you have questions about this vacancy? Contact our recruiter via We are not interested in working together with recruitment agencies.