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Internship Continuous Improvement & Processes

Netherlands, Noord-Holland, Den Bosch (& Amsterdam)Internships

Job description

Hi, we are Swapfiets! 👋 The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'.

Do you see a challenge instead of a problem? And are you ready for an acceleration in your career? Then you are ready for the Swapfiets adventure!

Do you recognize yourself in this?

As CI&Process Intern you will be a part of the Process Engineering team. You will be working on projects that enable sustainable growth of repair & logistics. The starting point to improve is to know what is your current situation: way of work (standards & documentation) and current performance (metrics & dashboards). It is on the first pillar that we need your support!

Would you like to work within one of the fastest growing organizations in Europe and would you like to contribute to a sustainable future? Then you have come to the right place at Swapfiets!

Want to make sure the rest of Europe will cycle on blue tires in the future? 🚲 Then read on!

Your responsibilities 

  • Support the rollout of standard processes: helping to build the work instructions, having a user friendly interface in our knowledge management platform (Happeo) and building awareness in the operations.

  • Support critical process improvements led by the Process Engineering team

  • Identify tips & tricks and best-practices and spread them!

  • Work on one or several improvement initiatives for the operations

  • Spread the continuous improvement mindset!

Job requirements

Your profile

  • Following a study on Engineering or Business Administration

  • Available at least 5 months, from August or September 2022 (the sooner the better)

  • Fluent in English. A second local language is a plus (NL, DE, DK, FR, IT, ES)

  • Existing work permit for the Netherlands (EU-nationals have it by default)

  • Working 100% on the project (not writing a thesis)

  • Experience with leading projects (at uni, associations, internships...)

  • Autonomous, organized & good communicator

  • Comfortable working with Google/Office-suite (slide, sheet...), as well as hands-on mindset to understand repair and logistics processes

  • Knowledge of Continuous Improvement, Lean or Six Sigma tools and systems is a plus

What we offer
  • A challenging internship with a project & deliverable of your own
  • Working in a young and fast growing company
  • Be a part of the Swapfiets road to expansion! Leading the movement toward more liveable cities!
  • The opportunity to learn more about Continuous Improvement & Lean
  • Internship compensation of 400 euros
  • A Swapfiets Original bike for the length of your internship!


You can now directly apply for this vacancy.

  • If your CV and answers match the position, we will send you a case-study to submit by a deadline (by email).

  • If your case shows us a match you will be invited for an interview with two of our team members.

  • Are you and Swapfiets still as enthusiastic at the end of the process? Then you will receive an offer to join the Swapfiets team!

Answer your questions

Do you have questions about this vacancy? Contact our recruiter via recruitment.hq@swapfiets.com. We are not interested in working together with recruitment agencies.